Source Feed: The Globe and Mail
Author: Catherine Morrison
Publication Date: October 17, 2025 - 06:54
CRA says it hit first call-centre improvement-plan target ahead of schedule, more work to do
October 17, 2025
Two senior officials working at the Canada Revenue Agency say the agency surpassed its target for answering more calls from Canadians ahead of schedule.
On Sept. 2, Finance Minister François-Philippe Champagne set a 100-day timeline for the CRA to fix call centre delays, putting the deadline at Dec. 11. The CRA then said it wanted to answer at least 70 per cent of calls by mid-October.
Unpublished Newswire
Quebec is losing 37 young nurses for every 100 who start, as burnout, long hours and violence on the job drive many out of the profession, a new report warns.
October 25, 2025 - 06:00 | Prisha Dev | Global News - Canada
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const date = "October 25, 2025";
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{
image: "https://walrus-assets.s3.amazonaws.com/img/Roy_SwarmDEC25_1200.jpg",
title: "Why Did a Group of Teenage Girls Kill a Man in a Downtown Toronto Parkette?",
url: "https://thewalrus.ca/why-did-a-group-of-teenage-girls-kill-a-man-in-a-downtown-toronto-parkette/",
question: "In December 2022, eight teenage girls were charged in the swarming death of fifty-nine-year-old Kenneth Lee in...
October 25, 2025 - 06:00 | Ketsia Beboua | Walrus
APPLAUSE FOR PIERRE Read More
October 25, 2025 - 05:00 | Doug Menary, Ottawa Citizen | Ottawa Sun
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