CRA looking at AI, training to help call centre staff provide accurate answers
October 28, 2025
A senior official working at the Canada Revenue Agency says the agency is looking to artificial intelligence and better training to help call centre agents provide more accurate answers to taxpayers.
Unpublished Newswire
Here are five things you may not know — or may have forgotten — about the 1995 referendum.
October 30, 2025 - 23:48 | Alessia Simona Maratta | Global News - Canada
The provincial government brought in the restrictions in early 2024 to address the severe shortage of long-term housing.
October 30, 2025 - 23:36 | Klaudia Van Emmerik | Global News - Canada
The Ottawa Senators put the Calgary Flames in their place on Thursday night, but it wasn't easy. Read More
October 30, 2025 - 22:41 | Bruce Garrioch | Ottawa Citizen
Comments
Be the first to comment